Refund policy

RETURN & REFUND POLICY

At Little Cotton Seed, many of our products are personalized or made-to-order especially for you. Because personalized products are created using the information provided at checkout, they cannot be restocked or resold.

Personalized & Made-to-Order Items

We do not accept returns or exchanges on personalized or made-to-order products due to:

• Change of mind
• Incorrect size selection
• Customer-entered spelling errors
• Incorrect personalization details submitted at checkout
• Design or personalization preferences after production has begun

Please carefully review all names, dates, spelling, sizing, personalization details, and design selections before submitting your order.

Damaged, Defective, Misprinted or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item received
• Photos of the packaging, if applicable

We will review the issue and work with you toward an appropriate resolution. When applicable, our preferred solution is to provide a replacement product. If a replacement is not possible, another resolution may be offered.

Non-Personalized Items

Return eligibility for non-personalized products, if applicable, will be determined according to the return information provided on the product page and applicable consumer protection requirements.

Order Cancellations & Modifications

Orders begin processing shortly after purchase. Once an order has entered production, we may be unable to cancel or modify it.

If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that changes can be made once production has begun.

Exchanges

Personalized and made-to-order products cannot be exchanged for a different size, color, design, or personalization choice unless the item received is defective or incorrect.

Sale Pricing

Promotional pricing is valid only during the advertised promotional period and cannot be applied retroactively to previous purchases.

Contact Us

If you have any questions or concerns about your order, please contact our Customer Care team. We will be happy to assist you.

hello@littlecottonseedpreemieclothing.com

Thank you for supporting Little Cotton Seed and allowing us to create meaningful keepsakes for your little miracle. 💛